Terms Of Service
Please read these terms carefully before engaging my services. By working together, you agree to the conditions outlined below—crafted to protect both of us and ensure a transparent, results-focused partnership.
Before You Continue
These Terms of Service ("Terms") constitute a legally binding agreement between Mohammed Abdullah ("Consultant," "I," "me," or "my") and the client entity or individual ("Client," "you," or "your") engaging my digital marketing services. By signing a proposal, issuing a purchase order, making a payment, or otherwise commencing work together, you agree to be bound by these Terms in their entirety.
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Understanding Our Working Relationship
Mohammed Abdullah operates as an independent digital marketing consultant, not as an employee, partner, or agency of the Client. These Terms govern all digital marketing services provided through mohammedabdulla.com or through any direct engagement, proposal, or service agreement.
Independent Contractor Status: I operate as a sole proprietor / independent consultant. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, employment, or franchise relationship between the Client and me.
These Terms apply to all project-based engagements, monthly retainers, one-time audits, strategy consultations, and any other services rendered. Where a separate written proposal or Service Agreement exists and conflicts with these Terms, the provisions of that specific agreement shall take precedence.
By engaging my services—whether through verbal agreement, email confirmation, payment, or a signed proposal—you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not proceed with an engagement.
Key Terms Defined
Throughout these Terms, the following definitions apply:
What's Included in My Services
I provide professional digital marketing consultancy and execution across the following service areas. The specific scope of any engagement is defined in the corresponding Proposal or Service Agreement.
Work outside the agreed scope—additional keywords, extra platforms, new landing pages, additional campaigns, or revised deliverables beyond the original brief—constitutes out-of-scope work. Any such additions must be agreed upon in writing before commencement and may be subject to additional fees. I reserve the right to decline out-of-scope requests that conflict with the original engagement goals.
- All deliverables are outlined in the Proposal. Anything not explicitly listed is not included.
- I do not provide web design or development services unless explicitly agreed upon as an add-on.
- Content creation (blog posts, ad copy, landing page copy) is included only when specified in the Proposal.
- Website hosting, domain registration, and third-party tool subscriptions are the Client's responsibility unless otherwise stated.
- I may use subcontractors or specialist partners for specific tasks (e.g., link building outreach) while retaining full responsibility for quality and delivery.
Your Responsibilities as a Client
A successful engagement is a collaborative effort. To deliver results efficiently and at the highest standard, I require the following from you throughout our partnership:
Important: Failure to meet Client obligations—particularly delayed access, withheld approvals, or reduced ad budgets without notice—may impact campaign performance and timelines. In such cases, I cannot be held responsible for missed targets or delayed results.
Fees, Billing & Payment Policy
All pricing is established in the Proposal and agreed upon before work begins. The following payment terms apply to all engagements unless otherwise specified in writing.
Project-Based Work: A non-refundable deposit of 50% is required upfront before work commences. The remaining 50% is due upon delivery of the final deliverable or within 30 days—whichever comes first.
Monthly Retainers: Billed in advance at the start of each month. The first month's retainer is due before work begins. Subsequent invoices are issued on the same calendar date each month.
- Invoices are issued in USD or BDT as specified in the Proposal, payable via bank transfer, PayPal, Wise, or other mutually agreed methods.
- Payment is due within 7 calendar days of invoice issue unless an alternative schedule is specified.
- Late payments beyond 14 days from the due date may incur a 2% monthly late fee on the outstanding balance.
- Work may be paused or suspended for accounts more than 14 days overdue, without liability for resulting delays.
- All bank transfer fees, currency conversion fees, and international wire fees are the Client's responsibility.
- Advertising spend (Google Ads, Meta Ads budgets) is billed directly to the Client's own accounts and is separate from my management fee.
- Prices quoted are exclusive of applicable taxes unless explicitly stated otherwise.
Refund Policy: Initial deposits are non-refundable as they represent time allocated and preliminary work performed. For monthly retainers, no refunds are issued for work already initiated within a billing cycle. Disputes regarding deliverable quality must be raised within 7 business days of delivery.
Ownership of Work & Licenses
Intellectual property arrangements are structured to protect both parties while ensuring the Client receives full commercial benefit from completed, paid-for work.
Portfolio Opt-Out: If you prefer that your project not be referenced in any public portfolio or case study—including anonymized data—please notify me in writing before or at the start of our engagement. I fully respect confidentiality-first partnerships.
Data Privacy & Confidentiality Obligations
Both parties acknowledge that during the course of an engagement, confidential and proprietary information may be exchanged. Each party agrees to the following confidentiality obligations:
- All non-public business information, strategy data, financial metrics, customer data, and trade secrets shared by either party will be treated as strictly confidential.
- Confidential information will not be disclosed to any third party without prior written consent, except where required by law or regulation, or to trusted subcontractors under equivalent confidentiality obligations.
- Confidential information will be used exclusively for the purpose of performing or receiving the agreed Services—never for competitive or personal gain.
- These confidentiality obligations survive the termination of any engagement for a period of 2 years from the date the engagement concludes.
- Information that becomes publicly available through no fault of either party, or that was already known prior to disclosure, is not subject to confidentiality obligations.
I handle all Client data—including Google Analytics data, ad account data, customer information, and website metrics—with professional care. I will not sell, share, or misuse any Client data. Access credentials and sensitive login information will be handled securely and deleted upon engagement termination upon the Client's request. For a full description of how personal data is handled, please also refer to the Privacy Policy.
No Guaranteed Results
I apply industry-leading strategies, proven frameworks, and deep expertise to every engagement. However, digital marketing outcomes are influenced by many factors outside my direct control—including search engine algorithm changes, market conditions, competitive landscape shifts, and platform policy updates.
No Guarantees: I do not guarantee specific search engine rankings, traffic volume, lead counts, conversion rates, ROAS (Return on Ad Spend), CPA (Cost Per Acquisition), or any other specific metric. Any performance projections shared during the proposal stage represent informed estimates based on data and experience—they are not contractual commitments.
Third-Party Platforms & Legal Compliance
The delivery of Services relies on third-party platforms and tools. Both parties agree to operate within the terms and policies of all relevant platforms at all times.
- The Client is responsible for ensuring their business, products, and services comply with Google Ads Policies, Meta Advertising Standards, and the laws of their operating jurisdiction before and during any advertising campaign.
- I will not create or run campaigns for products, services, or businesses that violate Google Ads, Meta, or other platform policies—including but not limited to prohibited content categories such as counterfeit goods, dangerous products, or deceptive practices.
- If a campaign is suspended or disapproved by a platform due to the Client's non-compliant content or business practices, I am not liable for resulting losses or missed targets.
- The Client is responsible for maintaining their own platform accounts in good standing. Account suspensions arising from the Client's historical activity or policy violations are outside my responsibility.
- All SEO strategies applied will adhere to Google's Webmaster Guidelines and white-hat practices. Any prior black-hat tactics on the Client's domain may affect campaign performance—which I will disclose if discovered during an audit.
- I reserve the right to terminate an engagement immediately without refund if it becomes apparent that the Client's business or requested campaigns involve illegal activity, deceptive practices, or material misrepresentation.
My Commitment: All strategies, link-building activities, ad copy, and technical implementations I deliver follow ethical, white-hat, and platform-compliant methodologies. I will never apply tactics that put your website or ad accounts at risk of penalties.
Maximum Liability Cap
To the fullest extent permitted by applicable law, the following limitations govern any claims arising from or related to our engagement:
Liability Cap: In no event shall my total cumulative liability to the Client—regardless of the form of action, whether in contract, tort, negligence, or otherwise—exceed the total fees paid by the Client to me in the three (3) months immediately preceding the event giving rise to the claim.
- I shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunities, or reputational damage—even if advised of the possibility of such damages.
- I am not liable for losses resulting from: search engine algorithm updates, platform policy changes, Google or Meta account suspensions, website hosting failures, third-party tool outages, or cyber-attacks.
- I am not liable for the actions, omissions, or performance of third-party subcontractors, platform providers, or tools, beyond making commercially reasonable efforts to ensure quality.
- Any claim arising from our engagement must be brought within 6 months of the event giving rise to the claim. Claims brought after this period are waived.
- The Client assumes full responsibility for business decisions made based on my recommendations, reports, or analyses. My reports are advisory in nature and do not constitute professional legal, financial, or regulatory advice.
Mutual Indemnification
Each party agrees to defend, indemnify, and hold harmless the other party from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
Ending the Engagement
Either party may terminate the engagement under the following conditions. Clear notice requirements protect both parties from unexpected disruptions.
Either party may terminate an ongoing retainer engagement by providing 30 days' written notice via email. Notice must be sent to hello@mohammedabdulla.com and confirmed in writing. Project-based engagements may not be terminated mid-project without the payment terms outlined below applying.
Resolving Disagreements
I am committed to resolving any disputes fairly, professionally, and as efficiently as possible. The following process governs how disputes are handled:
First Contact: Before escalating any dispute, please reach out directly at hello@mohammedabdulla.com. Most issues can be resolved quickly through open, professional communication.
Jurisdiction & Applicable Law
These Terms, and any disputes arising from or related to them, shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh, without regard to its conflict of law principles.
The courts of Chattogram, Bangladesh shall have non-exclusive jurisdiction over disputes arising from engagements with Clients based in Bangladesh.
For international clients (USA, UK, Canada, Australia, Europe, or elsewhere), the parties may mutually agree in writing to an alternative governing law and jurisdiction more appropriate to the Client's location. In the absence of such agreement, Bangladesh law applies.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable. All other provisions remain in full force and effect.
These Terms constitute the entire agreement between the parties regarding its subject matter and supersede all prior negotiations, representations, or agreements, whether written or oral, unless superseded by a specific signed Service Agreement.
Changes to These Terms
I reserve the right to update or modify these Terms of Service at any time. The most current version will always be available at mohammedabdulla.com/terms-of-service.
For existing active engagements, material changes to these Terms will be communicated via email with a minimum of 14 days' notice before taking effect.
Continued use of my Services after changes take effect constitutes acceptance of the revised Terms.
Non-material changes (such as clarifications, typographical corrections, or formatting updates) may be made without notice.
The "Last Updated" date at the top of this page reflects when these Terms were most recently revised. Clients are encouraged to review this page periodically.
Version History: Previous versions of these Terms are available upon written request to hello@mohammedabdulla.com. Version 2.0 (current) supersedes Version 1.0.
How to Reach Me
All legal notices, questions about these Terms, or requests related to this agreement must be submitted in writing. I aim to respond to all inquiries within 3 business days.
| CONTACT METHOD | DETAILS |
|---|---|
| hello@mohammedabdulla.com | |
| Website | mohammedabdulla.com/contact-me |
| +880 190 974 2772 | |
| Location | Chattogram, Bangladesh · Serving clients worldwide |
| Business Hours | Sunday – Thursday, 10:00 AM – 7:00 PM (GMT+6) |
Questions About These Terms? If any part of this agreement is unclear, please don't hesitate to reach out before engaging my services. I'm happy to explain any clause and ensure we start our partnership on the same page—literally.
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